100% Money Back Guarantee

100% Money Back Guarantee

Last updated: October 27, 2025

Our Guarantee

We stand behind our platform with complete confidence. If your audit results in a failed outcome (exceptions noted for SOC 2, qualified opinion, or similar adverse findings for any compliance framework), and all monthly payments are current with no unpaid invoices, we'll provide a full refund of your subscription fees.

Eligibility Requirements

To qualify for this guarantee, you must meet the following conditions:

• Audit outcome: Your audit must result in a failed outcome, including but not limited to:
  • Exceptions noted in a SOC 2 report
  • Qualified or adverse opinion from your auditor
  • Failure to achieve certification for your target framework
• Payment status: All monthly payments must be up to date with no outstanding or unpaid invoices
• Active engagement: You must have actively participated in the compliance process through the Comp AI platform

What This Means

• Full refund: 100% of your subscription fees paid to date
• Clear criteria: The guarantee is triggered by an objective audit outcome, not subjective satisfaction
• Fair requirement: We ask only that you maintain current payment status throughout your compliance journey
• Simple process: Once audit results are verified, we'll process your refund promptly

How to Request Your Refund

If your audit results in a failed outcome and you meet the eligibility requirements above, contact us through either:

• Slack: Message us in your designated private Slack channel
• Email: hello(@)trycomp.ai

Please provide:

• Copy of your audit report showing the failed outcome
• Confirmation that all invoices are paid and current

We'll verify your eligibility and process your refund promptly.

Contact Information

Bubba AI, Inc. 2261 Market Street San Francisco, CA 94114 United States hello(@)trycomp.ai

We believe in our platform so strongly that we're willing to put our money where our mouth is. If you follow our guidance and your audit still results in a failed outcome, we'll refund your investment. That's how confident we are in helping you achieve compliance success.