How a two-person startup passed SOC 2 and unlocked $50,000+ in stuck deals
“Comp not only had a much superior UX, but they treated us like we mattered.”
$50,000+
Deals unlocked in 3 months
SOC 2
Passed, minimal exceptions
LatAm → U.S.
Expanded into a new market
About Patentia
Patentia is an AI-native patent intelligence platform based in Algarrobo, Chile. It helps technology transfer offices, research teams, universities, R&D teams, and high-tech companies validate and protect their intellectual property faster.
The platform supports the full early lifecycle of an invention, including patent search, non-patent literature search, market research, patentability analysis, and patent drafting. Because Patentia works with highly confidential invention data, trust sits at the center of everything the company does.
At the time of this story, Patentia was a two-person startup, moving quickly and carefully in an industry where a single breach of confidence can undo years of research.
The Problem
In the IP industry, a single breach of confidence can undo years of research, so customers refused to hand over sensitive invention data without third-party proof. As the team put it: “We're dealing with the IP of high-tech companies, technology transfer offices, universities, and R&D teams. The degree of trust placed in our company by our customers is extreme.”
Patentia already had strong internal policies, but in the IP industry confidentiality and trust must be externally validated. Customers wanted recognized third-party certification before they would hand over their most sensitive invention data.
Without SOC 2, deals stalled. Despite state-of-the-art internal policies, Patentia could not close customers or expand into new markets. “In the IP industry, it is all about confidentiality and trust. It was hard to close customers without the certification, even though we had state-of-the-art policies and processes.”
The Solution
Vanta and Secureframe were too complex for an early-stage team. Comp AI's founder got on a call within hours.
Here was another challenger startup that understood their pace and budget. Month-to-month pricing fit better than a large upfront commitment, the platform was simple to navigate, and a dedicated Slack channel kept answers minutes away.
“We analyzed multiple compliance providers, and all the platforms seemed very complicated to use. The processes seemed impossible or very hard to manage as an early-stage startup. Comp not only had a much superior UX, but they treated us like we mattered.”
Throughout the process, Patentia leaned on responsive support, clear guidance, and fast communication over Slack, keeping the work moving without slowing the rest of the business down.
The Result
Patentia passed SOC 2 with minimal exceptions and no critical issues. Within three months, that certification unlocked more than $50,000 in deals that had been stuck on trust and compliance.
SOC 2 turned a recurring objection into a reason to say yes, and opened the door to the U.S. market.
The certification also strengthened first conversations with new prospects as Patentia expanded beyond LatAm into the U.S. “Without compliance certifications, we would not have been able to make the sales we currently have in LatAm. Now we're expanding in the U.S., and having this compliance level is definitely a game-changer that makes our first presentation to potential customers stronger.”
The experience changed how the team thinks about compliance. Instead of a hurdle, it became an enabler for growth.
Conclusion
For Patentia, SOC 2 became a trust signal that unlocked pipeline, supported U.S. expansion, and reassured customers handling sensitive IP. What once looked like a commercial blocker became a competitive advantage.
With that foundation in place, Patentia is now planning its next milestones, including GDPR, ISO 27001, and ISO 42001, to keep building trust as the company grows.
As the team summarizes it: “We went from LatAm to growing in the U.S. with Comp AI's help.”
“We went from LatAm to growing in the U.S. with Comp AI's help.”